This Refund Policy explains the general conditions applicable to payments made through the SHELIGHT platform.
The SHELIGHT joining amount is ₹500 and includes a saree valued at ₹500, subject to availability and the applicable terms.
Refund requests may be submitted to SHELIGHT support with the registered mobile number, transaction details and reason for the request.
If a saree is received damaged or materially different from the applicable offering, the member should contact support within the period specified by SHELIGHT and provide appropriate evidence where required.
Approved refunds, where applicable, will be processed through the original or an appropriate payment method, subject to payment-provider processing times.
Transactions identified as fraudulent, unauthorized or made using incorrect information may be subject to verification before any refund is processed.
For refund-related questions, contact SHELIGHT support using the contact details displayed on the website.
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